I was contact by the manager and a person from operations and they apologized for what happened. They also took internal measures to ensure that it doesn't happen again and offered me a free car wash. Seems the place is undergoing new ownership.
Attention to detail for everything. Could use a few more options to clean car (different vacuum extensions) but overall very good.
I love this car wash. It's cheap. Free vacuums. I go here a few times a month.
Guy didn't scrub half the car before into car wash also didn't get the extra stuff for 19 dollar wash. Also when I called to complain couldn't speak to a manager and the person I did talk only wanted to argue and swear up and down that he did scrub the right side of the car. Only thing he was proud of was the fact that he had been there longer than the manager and tried to tell me that dirty water stains on a window from rain was from the car wash itself. The place is a joke.
Update:
The only car was we use. Staff are friendly and helpful and it's always clean. However things have changed. Paid $19 for our carwash and they were out of towels and air fresheners. Staff didn't seem to care and just suggested to get a cheaper one and buy my own air freshener.
I've washed my vehicles here and my dogs!! It's an excellent car and dog wash! The staff is very helpful and this place is well managed! I take a vehicle there weekly!
Fast Trac Car Wash is a US Car Wash based in Owens Cross Roads, Alabama. Fast Trac Car Wash is located at 6332 US-431, Owens Cross Roads, AL 35763, USA.
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